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COMMUNITY PHARMACY MANAGEMENT
D) MAINTENANCE OF VARIOUS REGISTERS (RECORDS)
Maintenance of records is a legal and professional responsibility of a community pharmacy. Proper records ensure legal compliance, patient safety, and financial control.
Registers are broadly classified into:
- Legal Records
- Patient Records
- Financial Records
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1) LEGAL RECORDS (REGISTERS)
Definition
Legal records are registers maintained as per statutory requirements under Indian laws to control the acquisition, storage, sale, and distribution of drugs and poisons.
Relevant Laws
- Drugs and Cosmetics Act, 1940
- Drugs and Cosmetics Rules, 1945
- Poisons Act, 1919
- State Pharmacy Rules
Responsibility
- The pharmacy owner/manager is legally responsible for maintenance.
- The registered pharmacist is responsible for accurate entry and supervision.
Purpose
- To prevent misuse, abuse, and illegal sale of drugs.
- To ensure traceability of drugs from purchase to sale.
- To provide records for drug inspectors and legal authorities.
Types of Legal Records
- Purchase register
- Sale register
- Schedule H1 drug register
- Schedule X drug register
- Poison register
- Stock register
Importance
- Mandatory for inspection by drug control authorities.
- Improper or incomplete records can result in:
- Legal action
- Penalties
- Suspension or cancellation of license
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2) PATIENT RECORDS
Definition
Patient records include documented information related to drug utilization by patients.
Content
- Patient name, age, sex
- Drug name, dose, frequency, duration
- Date of dispensing
- Prescriber details
Format
- Records may be maintained on:
- Individual patient basis
- Family unit basis (preferred in community pharmacy)
Importance
- Helps the pharmacist to:
- Monitor drug usage
- Identify drug interactions
- Detect allergies and idiosyncratic reactions
- Improves rational drug use
- Enhances patient safety
Additional Uses
- Acts as a source of information for:
- Insurance claims
- Income tax deductions
- Long-term therapy monitoring
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3) FINANCIAL RECORDS
Definition
Financial records document the economic status and financial performance of the pharmacy.
Purpose
- To support decision-making regarding:
- Inventory control
- Future expansion
- Staffing and procurement
Components
- Purchase invoices
- Sales records
- Expense statements
- Profit and loss accounts
- Tax records
Importance
- Evaluation of past performance
- Planning and control of present activities
- Forecasting future needs
- Analysis of revenues and expenses
- Measurement of return on investment (ROI)
- Ensures profitable and sustainable pharmacy operations
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Inventory Registers
Inventory registers record procurement, storage, dispensing, and
transportation of drugs. Separate registers are
mandatory for narcotic and psychotropic substances to prevent
misuse and ensure legal compliance.
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Expired or Damaged Drug Register
A separate register is maintained for expired, damaged, or substandard
drugs. Such items must not be dispensed, even during
free medical camps, and should be disposed of as per guidelines.
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Pharmacy Practice Regulations, 2015
As per PPR 2015, pharmacists must preserve dispensed
prescriptions for at least 5 years for legal and professional
reference.
SUMMARY (For Exams)
- Maintenance of registers is mandatory in community pharmacy.
- Legal records ensure compliance with drug laws.
- Patient records improve safe and rational drug use.
- Financial records help in profitability and planning.
- Proper record maintenance protects the pharmacy from legal penalties.
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